Y O U R T E A M
Natalie Salmon
Client Services Coordinator
When you're buying or refinancing a property, it's the details behind the scenes that make the biggest difference. Natalie is Kite's Client Services Coordinator — the person who keeps your mortgage process on track from start to finish.
She manages day-to-day communication between you, your lender, and your solicitor, making sure key documents are in place, milestones are met, and nothing drifts. If there's a delay, she's usually the one who spots it before it becomes a problem. Clients consistently mention her responsiveness and her ability to keep things moving without being chased.
H O W N A T A L I E W O R K STaking the admin off your plate
Most of our clients are senior professionals who don't have time to chase lenders or manage paperwork. Natalie's role is to take that work off your plate — providing clear updates, resolving issues quickly, and making sure your mortgage progresses as smoothly as possible.
Whether it's making sure an offer is issued promptly, keeping your solicitor updated, or simply answering a quick question, she handles it calmly and efficiently. You can trust that the process is being managed properly behind the scenes.